Frequently Asked Questions
Find answers to common questions about our event rentals, services, delivery, and process. If you don’t see your question listed, fill out the form and our team is happy to help.
Setup and breakdown services are available for select rentals and events. Our team will review setup needs during the planning and quote process.
We serve Chicago, the Chicagoland suburbs, and Northwest Indiana. Our team regularly delivers to a wide range of venues and event locations throughout the region.
Yes. We deliver to banquet halls, hotels, private residences, and outdoor event spaces. Venue access and logistics are reviewed during the planning process to ensure a smooth delivery.
We recommend booking as early as possible, especially for peak seasons and large events. Availability is confirmed once your order is finalized.
Yes. Showroom visits are available by appointment and are highly encouraged. Visiting the showroom allows you to view select rentals in person, compare options, and discuss your event needs with our team to help finalize details with confidence.
Both options are available. You may rent individual items or request a custom rental package based on your event needs.
Yes. All rentals are professionally cleaned, inspected, and prepared before every event to ensure event-ready quality.
Minimum order requirements may apply depending on location and services requested. Our team will review details with you during the quote process.
Changes may be accommodated based on availability and timing. We recommend contacting our team as soon as possible if updates are needed.
We understand that event details can evolve. Our team will work with you to update your order when possible and review any adjustments during the planning process.
After the event, our team handles breakdown and post-event handling at the scheduled time. Once the event concludes, there’s nothing you need to manage.